Siena AI is the world's #1st Empathic AI customer service agent designed for commerce that’s almost human. The reason Siena is described as the closest thing to a human agent that you just hired is due to her level of empathy, personalization, contextual understanding and reasoning capabilities. The way Siena works is by taking an agent seat inside your help desk. Siena currently integrate with help desks such as Gorgias, Zendesk, Intercom, Gladly and Kustomer and power all communication channels through them. Siena has joined customer service teams from brands such as K18, Kitsch, Simple Modern, Terra Kaffe and MUD/WTR.