Developed by: Bellwethr
Support Email: support@bellwethr.com
About RetentionEngine
RetentionEngine helps subscription businesses retain their customers reactively, proactively, and retroactively.
It starts with a smart cancel flow that personalizes the cancel experience in order to retain subscribers, captures insights/data on churn, and then provides a path to proactive churn mitigation.
You can set specific treatments for customers based on their reason for cancelling, their lifetime value, their product ID, when they signed up, and much more. Treatments include discounts, FOMO, video, gifts, one-click pausing, plan/product swaps, and more.
RetentionEngine also identifies trends in the cause of churn, enabling you to create proactive treatments in order to increase the lifetime value of your customers.
From the moment we began working with the RetentionEngine team, they completely transformed our retention process and reduced our subscription churn rate.
RetentionEngine and Stay
RetentionEngine integrates quickly with Retextion and can start retaining customers within a few hours of integrating.
Use cases
- Cancel Flow
Quickly create personalized cancel flows that retain your customers with personalized treatments.
- Churn Analytics
Insights on why customers are churning, which treatments are working, how you're trending over time, and much more.
- Risk Forecasts
Learn WHY + WHEN customers are likely to churn and see how these trends change over time.